Refund policy

We take pride in roasting fresh, small-batch coffee. Due to the perishable nature of our products, all coffee sales are final.

If your order arrives damaged, incorrect, or there is an issue with quality, please contact us within 7 days of delivery at:

info@hagencoffeeroasters.com

Please include:

  • Your order number

  • Photos of the issue

  • A brief description

We are committed to making it right.

Non-coffee merchandise (if applicable) may be eligible for return within 14 days if unused and in original condition.